​Contact us

If you are unable to find the information you require then use the online enquiry form or call our Customer Services telephone line 0161 205 2000.  The Customer Service team is available:


  • 0600 - 2300 Monday to Thursday
  • 0600 - 0000 Friday and Saturday
  • 0700 - 2200 Sunday and Bank Holidays 

Alternatively, you can write to us at:


Customer Services,

Trafford Depot,
Warwick Road South,

M16 0GZ



To find the right ticket for you click here.


If you have any questions please view our FAQs or contact us here.




​Read frequently asked questions about Metrolink. 


Meet our people  Meet our people


Read a standard day in the life of a Passenger Services Representative.


General enquiries  General enquiries


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