Mobility scooters on Metrolink
People who live in Greater Manchester and hold an England National Concessionary Travel Scheme (ENCTS) Disabled Person’s Pass or a TfGM Travel Voucher pass can apply for a permit to use their mobility scooter on Metrolink.
Here's what those two passes look like.

You can read more about the scheme here.
The permit is an official sticker on the mobility scooter chassis that contains a part of the user’s ID number from either their ENCTS Disabled Person’s Pass or their TfGM Travel Voucher pass.
The photo IDs on these passes give Metrolink staff a quick and easy way of making sure that both the user and their scooter have been assessed and accepted for the scheme.
Mobility scooters have to meet set conditions, including size and turning circle, for safe use in and around our network in order to qualify for the scheme. You can find out more about the makes and models already assessed, along with several other criteria and considerations, here.
Customers themselves will also be assessed, in a process supported by ShopMobility Manchester, to ensure they are able to safely manoeuvre their approved scooter around and within a tram’s wheelchair space and around the network’s raised platforms.
Before a permit is issued, customers will be asked to sign a declaration agreeing to abide by the terms of the scheme.
If you are interested in applying having already read through the documents provided above, you can download an application form here.
To submit your application, or talk it through with someone, please contact ShopMobility Manchester to make an appointment.
  •  Tel: 0161 839 4060
  •  Shopmobility Manchester, L18 New Arkwright Way, Arndale Centre, Manchester M4 3AJ