Passenger safety

The safety and security of our customers and staff is of the highest priority.

• Every tram is fitted with passenger emergency call points linked directly to the driver.
• All platforms are equipped with a passenger emergency call point which provides direct contact with the Metrolink control room.
• All stops are monitored by closed circuit television (CCTV) 24 hours a day, 7 days a week.
• The Metrolink system is regularly patrolled by the Metrolink unit of Greater Manchester Police and Metrolink staff.

If you have any questions please view our FAQs or submit your enquiry using the General Enquiry Form.